CN2YOU is a specialized service designed to assist overseas Chinese students in purchasing items from Taobao and managing the consolidation and shipping process. By acting as a bridge between the students and the vast array of products available on Taobao, CN2YOU ensures a seamless shopping experience.

Step 1: Registration and Account Setup

To begin, users need to register on the CN2YOU platform. The process involves providing basic personal information and verifying email addresses. Once registered, users gain access to a personal dashboard where they can manage their orders, track shipments, and communicate with customer service.

Step 2: Placing Orders on Taobao

Users can browse Taobao directly or search for specific items within the CN2YOU system. When they find products they wish to purchase, they add the items to their cart on Taobao and proceed to checkout. CN2YOU provides a unique shipping address in China where the ordered items are delivered.

Step 3: Consolidation of Orders

Once items arrive at the CN2YOU warehouse, they are checked for quality and completeness. Users have the option for CN2YOU to repack multiple orders into a single shipment, thereby reducing shipping costs. This service is particularly beneficial for students who frequently make small purchases that can be consolidated into one package.

Step 4: International Shipping

After consolidation, CN2YOU arranges for the international shipping of the package. Users can choose from various shipping options depending on their budget and urgency. CN2YOU handles all customs documentation and provides 24/7 customer support to address any questions or concerns throughout the shipping process.

Step 5: Delivery and After-Sales Service

Once the package arrives in the destination country, it is delivered to the user's specified address. CN2YOU continues to offer support after delivery, assisting with any issues such as returns or exchanges. Additionally, they ensure customer satisfaction through follow-up services and gathering feedback to improve the shopping experience.

This streamlined process not only makes shopping on Taobao possible for students living abroad but also significantly lowers the costs associated with international shipping, making the entire experience convenient and economical.